British Airways have announced that their cabin crew are planning industrial action on Christmas Day and Boxing Day in a row over pay.
As well as pledging to ensure its customers get to their destination, the airline said it was “appalled” at the decision by the Unite union to strike.
The row involves around 4,500 so-called mixed fleet cabin crew who joined BA since 2010 who Unite say are on lower pay than other staff.
In total, BA employs around 16,000 cabin crew.
“We have been informed tonight by Unite that it has called strike action by mixed fleet cabin crew on Christmas Day and Boxing Day.
“We are appalled that Unite proposes to disrupt customers’ travel plans on such special days when so many families are trying to gather together or set off on well-deserved holidays.
“This calculated and heartless action is completely unnecessary and we are determined that it will fail.
“We will plan to ensure all our customers travel to their destinations so that their Christmas arrangements are not ruined. We will publish more details within the next 72 hours.
“Meanwhile, we have also approached the conciliation service Acas to seek their assistance in reaching an outcome that would avoid any possibility of disruption.”
– British Airways statement
On both these days, BA is scheduled to operate flights from Heathrow to Nairobi at 08.55 and from Nairobi to Heathrow at 22.50 which could be affected.